Frequently Asked Questions


Below you will find frequently asked questions about our skincare & facial services.  If you have any additional questions, please contact us today!

Yes, all of our estheticians are licensed in the State of Illinois and have a strong background in skincare education. We require our staff to go through ongoing training and to continually stay on top of the latest techniques and products.

Glad you asked! A professional facial is a tailored multi-step skin treatment designed to help improve your skin health. A facial includes cleansing, analyzing, exfoliating, and treating the skin. Our primary goal is to promote and improve the overall health of your skin.

Plan on arriving 10-15 minutes before your scheduled appointment. You will need to fill out a consultation form prior to your appointment time. Other than that, just relax and let us take care of you.

We suggest that you allow your skin to absorb the nutrients and hydration from your treatment make-up free for at least 12 hours. However, if you need to wear make-up afterwards, applying it will not harm your facial.

Please view our Menu of Services to read the full description of all facial and specialized add-ons available. Still not sure? No worries, we offer an Advance Skin Consultation this allows us to design a precise treatment plan for your needs and conditions by accurately identifying skin concerns. Find out more here.

We use pharmaceutical grade skincare and a blend of the best clinically-validated skincare lines on the market. SkinCeuticals, Face Reality, iS Clinical, Glymed +, and DMK.

If you plan on having a chemical peel we suggest coming in at least 7 days prior to your event. For the day of, we suggest getting our most popular Dermaplaning Facial or our Fire and Ice Facial. You can also feel free to chat with our Esthetician and they will design the perfect treatment to leave your skin glowing and “red carpet” ready.

Absolutely, facials during pregnancy can be especially beneficial. During pregnancy your skin will often reflect the hormonal changes occurring within your body, having facials will help balance those changes. Our Estheticians are trained to avoid any ingredients that are a contradiction.

Yes, in fact we are finding more men are booking facials. All of our facials treatments are designed for men as well.

No, we welcome beards of all shapes and sizes and have special treatments that help condition the hair. However if you would like to shave, please do so 24 hours in advance of your scheduled appointment.

At The Wax & Skin Lounge we take pride in our sanitation procedures. All tools and equipments are sanitized with hospital-grade disinfectant. Estheticians wear gloves and have disposable applicators to avoid cross-contamination.

We would love to meet and do our best to accommodate your service. Due to length of service we do recommend scheduling beforehand.